Training on intercultural skills

IOM Spain organized a capacity building course focused on intercultural skills and interaction with the migrant this October (2021) in the framework of the Includ-EU project. The meeting brought together nearly 50 professionals from the public bodies of the Catalonia Govern, one of the regions with the largest migrant population in the country. 

These were the main aspects addressed during the training:

• the migratory reality in data;
• the development of intercultural capacities (effective intercultural communication, tolerance of ambiguity, etc.);
• the interaction with migrants and conflict management (cultural differences and routes of effective integration, conflict management, interaction with the local community, etc).